I’m not exactly sure what happened last night, but I had a huge issue with a customer after the order they received was wrong.
The customer ordered products from the marijuana delivery service and I was the driver that brought the items. I double checked that bag and the order before I left the store. Everything that was listed on the transaction ticket was inside of the bag. I delivered the items to the customer and the guy gave me a $10 tip. As I was getting ready to leave his driveway, he started throwing his arms up in the air and yelling. I rolled down the window so I could hear what the customer was saying. He was complaining about the order. I tried to get details from the customer, but he was too upset. He was angry and told me that half of the items were missing. He wanted me to give him the items that he claimed were missing. I told the customer that he needed to call the marijuana store to sort out the mess. I wanted to be helpful, but there was really nothing that I could do to help while I was out making deliveries. When I came back to the store after finishing up with the rest of the marijuana deliveries, I found out that the customer called and yelled at the manager for 30 minutes. The guy was just trying to get free stuff. He never ordered or paid for any of the items he wanted the manager to send to his home.